You can now amend your order via the confirmation page. Once your order is submitted, you will have 3 hours from order placement to adjust your order. You'll then be given the below options to make changes to purchase items, addresses, contact inform

<div data-block="true" data-editor="6b2t6" data-offset-key="91hbu-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><h2 data-offset-key="91hbu-0-0" id="need-to-make-changes">Need to make changes?</h2>You can now amend your order via the confirmation page.Once your order is submitted, you will have 3 hours from order placement&#xA0;to adjust your order. You&apos;ll then be given the below options to make changes to purchase items, addresses, contact information, etc.A link to this page is also available in your order confirmation email. <img src="https://attachments.gorgias.help/P4k1n6j0on7reOX9/hc/30BVo7vYGK2rvzmQ/2025061006-4fd3bea4-4efb-4745-8af4-5275cb67a575-screenshot%202025-06-10%20at%203.58.40%E2%80%AFpm.png" style="width: 513px;" class="fr-fic fr-dib"> Simply navigate to the order confirmation page and select one of the below options. <img src="https://attachments.gorgias.help/P4k1n6j0on7reOX9/hc/30BVo7vYGK2rvzmQ/2025060201-2dbf2adc-ebe8-46ac-b4cf-801346942c6b-screenshot%202025-06-02%20at%2010.51.02%E2%80%AFam.png" style="width: 435px;" class="fr-fic fr-dib"></div><div data-block="true" data-editor="6b2t6" data-offset-key="6dhso-0-0"> Once you have selected any of the items that you&apos;ll be taken to the order editing page where you can complete these changes.<img src="https://attachments.gorgias.help/P4k1n6j0on7reOX9/hc/30BVo7vYGK2rvzmQ/2025060201-da79939d-52a0-41a4-b0db-3e98b50d083b-screenshot%202025-06-02%20at%2010.53.05%E2%80%AFam.png" style="width: 632px;" class="fr-fic fr-dib">If changing to an item of higher value, you&apos;ll be able to complete payment of the price difference via the portal. If opting for an item of lower value, you&apos;ll be asked to confirm a reimbursement back to your original payment method.Please note we cannot guarantee any orders changes requested after the 3 hour window will be accommodated. </div>

Can I change my order?

Please use the Contact Us form and select Order Changes within 3 hours of placing your order. Personalisation cannot be changed or cancelled once this time has passed as this item is specifically designed for you!

Please use the <a href="https://july.com/faqs/#contact" id="isPasted" rel="noopener noreferrer" target="_blank">Contact Us</a> form and select Order Changes within 3 hours of placing your order.Personalisation cannot be changed or cancelled once this time has passed as this item is specifically designed for you!

Can I make changes to my personalisation?

You can now cancel your order via the confirmation page. Once your order is submitted, you will have 3 hours from order placement to adjust your order. You'll then be given the below options to make changes or request cancellation of your order. A li

<div data-block="true" data-editor="6b2t6" data-offset-key="91hbu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><h2 data-offset-key="91hbu-0-0" id="need-to-cancel-your-order">Need to cancel your order?</h2>You can now cancel&#xA0;your order via the confirmation page.Once your order is submitted, you will have 3 hours from order placement&#xA0;to adjust your order. You&apos;ll then be given the below options to make changes&#xA0;or request cancellation of your order.A link to this page is also available in your order confirmation email.Simply navigate to the order confirmation page and select one of the below options.<img src="https://attachments.gorgias.help/P4k1n6j0on7reOX9/hc/30BVo7vYGK2rvzmQ/2025060201-636918d9-616a-42d7-b9aa-e26f2b8d43c1-ef18e808-05d0-4e1a-997a-b4bf5e7158b4.png" id="isPasted" class="fr-fic fr-dib" style="width: 470px;"> </div><div data-block="true" data-editor="6b2t6" data-offset-key="6dhso-0-0">Once confirmation of the cancellation has been shown via the portal, you will be issued your refund back to your original payment method. Kindly allow 3-5 business days for this to show in your account depending on your bank.Please note we cannot guarantee any orders changes requested after the 3 hour window will be accommodated.</div>

Can I cancel my order?

Our Customer Happiness Team is on standby, ready to help with any of your online order queries.

Our Customer Happiness Team is always happy to assist.

Lodge a contact request here, and our team will respond within 24 hours.

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Limited Offer - 20% off Light Range 21/11/25-23/11/25

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