July - Help Centre (NZ) logo
July - Help Centre (NZ) logo

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I need to make changes to my order!

Can I change my order?

Order the wrong thing by mistake?. If you need to make any changes to your order, please get in touch with our Customer Happiness Team within 12 hours of submitting payment. To submit a request, complete the Contact Us form and select category "Order

Can I make changes to my personalisation?

Please use the Contact Us form under Order Changes within 12hrs. Personalisation cannot be changed or cancelled once this time has passed as this item is specifically designed for you!

Can I cancel my order?

Please use the Contact Us Here form under Order Changes within 12hrs. If your order is already in transit, we may not be able to cancel your order for you. If applicable, you may need to wait for your order to arrive and follow the returns process. I