July - Help Centre (NZ) logo
July - Help Centre (NZ) logo

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Shipping

When will I receive my order?

Once dispatched, your order will arrive within 3-5 business days. Please note that we currently do not offer express shipping to New Zealand. While we do our best to have your order delivered within the aforementioned timeframe, Please note that, we'

Where's the rest of my order?

So you've received a package from July, but it seems like it might be missing a few things... Don't fret! Here's everything you need to know about your order. If it appears your order may be incomplete, we recommend checking inside the larger items t

What if my order is lost or damaged in transit?

WHAT IS PREMIUM PACKAGE PROTECTION?. All orders automatically come with an additional cost added by default for "Premium Package Protection". This can be toggled on and off in your cart, and was implemented to protect your orders from any issues in t

Where do you ship to?

We currently ship across New Zealand, Australia, the United Kingdom and the United States. If you are interested in our luggage but reside outside our regular shipping zones, don't fret! While we are not yet able to ship anywhere and everywhere, plea

Peak Season Shipping Information

Due to the peak season, there may be additonal time required to dispatch your order. We recommend placing your orders well in advance or with express shipping options, to account for any potential delays. We recommend placing your order as early as p

I need to receive my order before December 25th. When is the last date I can order?

If you are wanting your July products to be delivered by December 25th, we recommend placing your order before Monday December 16, 2024. While we do our best to have your order delivered within the listed timeframes above, we're not able to guarantee