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July - Help Centre (NZ) logo

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Returns & Exchanges

What is the 100 Day Returns policy?

HOW DO 100-DAY RETURNS WORK?. We have designed our suitcases, bags, and accessories to be the perfect travel companions. However, if for whatever reason you decide that this is not the product for you, send it back to us within 100 days of placing yo

How do I return my order?

If you decide that your July product isn’t for you, you can return or exchange it subject to the conditions of the 100 day returns policy. You can request a return postage label by contacting our team. Please note that photo evidence will need to pro

Set & Promotional Returns

SET & SAVE RETURNS. The Set & Save discounts are evenly divided across all items on your order. This is noted in your order confirmation. The available refund amount will be the price listed against the item you’ll be returning. This is a non-adjusta